Water bill has jumped
A leak you can't see is the most common cause. Check the meter with all taps off, if it's moving, call us.
High water bill, damp patch or a meter that won't stop spinning? We pinpoint leaks in walls, under slabs and underground with detection gear, then repair them the same day. Fixed price, $0 call-out, across Wollongong & the Illawarra.
*45-minute response for genuine emergencies in serviced areas, subject to availability.
Fixed price to locate and repair. We find the exact spot so you're not digging up the whole yard.
Most leaks are invisible until the bill arrives or the plaster bubbles. Here's what to look for, and what it usually means.
A leak you can't see is the most common cause. Check the meter with all taps off, if it's moving, call us.
A pipe inside the wall or above the ceiling is weeping. We locate it precisely so we open only one small section.
An underground supply or sewer line is leaking. Acoustic gear finds it without trenching the whole yard.
A leak or partial blockage on that branch. We trace the line and fix the cause, not the symptom.
Slab leaks push moisture up through the floor. Thermal imaging shows the hot or cold line before we cut anything.
If you hear water when nothing's on, a pipe is leaking somewhere in the walls or under the slab. We'll find it.
Guessing means digging holes in the wrong place. We use detection equipment to find the leak first, then repair only what needs repairing.
Sensitive ground and wall microphones pick up the sound of water escaping under pressure, even beneath concrete.
Infrared cameras show the temperature trail of a leaking hot or cold pipe behind walls and under floors.
Isolating sections of pipework tells us exactly which line is losing water before we open anything.
For the hardest slab and underground leaks, a safe tracer gas escapes at the leak point and is picked up by a detector.
Think you've got a leak but not sure? Do the meter test, then call us.
Talk Leaks NowSome leaks you can point at. Others need finding first. Here's how each one plays out.
We don't guess and we don't dig blind, the detection equipment comes on the first visit.
Phone 1300 707 059. Tell us what you're seeing, bill, damp, meter movement, wet ground.
A licensed plumber with detection gear on board, same day, or within 45 minutes* if water is actively flowing.
We pinpoint the leak, show you where it is and give you the exact repair price before we start.
Fixed properly, pressure-tested and cleaned up, with a report for your insurer if needed.
Rated 4.9 stars by customers on ProductReview.
“Water bill doubled and nobody could find why. They traced it to a pipe under the slab, marked the exact spot and fixed it through one small hole. Brilliant.”
“Damp patch on the bedroom wall for months. Thermal camera found a weeping hot water line in minutes. Repaired same day, tidy job.”
“Soggy lawn turned out to be a leaking supply line. They found it with the listening gear, dug one small hole and had it fixed by lunch.”
Bill gone up? Call 1300 707 059
Turn off every tap and appliance, then look at your water meter. If the dial or numbers are still moving after a few minutes, water is escaping somewhere. Call us and we'll find it.
Rarely more than a small access point. Detection equipment locates the leak to within centimetres, so we open only where the repair is needed.
In most cases, yes. Once located, the repair is usually straightforward and our vans carry the fittings. Slab leaks sometimes need a second visit for concrete reinstatement.
Many home policies cover damage from hidden leaks, and some cover the detection. We provide a written report and photos to support your claim.
A weeping valve is a quick fix. Water from the tank body means the cylinder has failed, see our hot water page for repair vs replace advice.
Leaks on your side of the meter are the owner's responsibility. If we find the leak is on the authority's side, we'll tell you and point you to the right people.
One call gets a licensed plumber with detection gear on the way, fixed upfront price, no call out fee, no exploratory digging. Sunny says: every drip is money down the drain.
*45-minute response applies to genuine emergencies in serviced areas, subject to availability.